The Window and Door Company offer a 10 year guarantee on all our window and door installations.
Workmanship Guarantee
PVCu windows and door frames are guaranteed against any failure in welded joints and distortment in accordance with system supplier’s recommendations for a period of not longer than 10 years from the date of installation.
Glass sealed units are guaranteed for a period no longer than 5 years after the installation date for the failure of hermetical seals (i.e. misting between panes).
Locking mechanisms, hinges and all metallic moving parts are guaranteed for 10 years subject to regular maintenance by customer. Cosmetic deterioration to handles, letter plates and door handles etc. due to general wear and tear are not covered by this guarantee.
No guarantee is given as to the elimination of condensation
This guarantee does not cover for breakage of glass after the installation is complete.
All guarantees are given in good faith. However, if it is deemed after a visit from a company representative that our product has been misused, tampered or damaged in any way etc, we will render the guarantee null and void, leaving any remedial work to be carried out at a pre-arranged fee, which shall be payable before any work commences.
The guarantee is transferable to a new homeowner in the event of selling the property.
All goods remain the property of The Window and Door Company until payment has been received in full, and has cleared the banking process.
Any failure of materials due to faulty workmanship under the term of this guarantee will be repaired or replaced at our discretion.
The Window & Door Company 